First of all, you should know what your Acanac settings are. If you don't know, ask Acanac support. When a friend of mine asked for setting information, he received the fallowing: Proxy and Registration ----------------------- Proxy: 66.49.255.42 Outbound Proxy: 66.49.255.42 Register Expires: 60 Proxy Falback Intvl: 60 Voice Mail Server: 66.49.255.42 Subscriber Information ------------------------ Display Name: YOUR OWN NAME User ID: YOUR ACANAC PHONE NUMBER Passorrd:YOUR SIP PW Auth ID:YOUR ACANAC PHONE NUMBER You need to ask Acanac for your own SIP account information. To see where you need to type that information, look at the example.